Zonngoo power banks

Shipping

We ship within the Continental United States. We do not currently ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, or Canada.

Orders are typically processed within 1–3 business days after payment confirmation. Most standard deliveries are expected approximately 5–8 business days after shipment. Delivery times are estimates, not guarantees.

Free standard shipping is available on eligible orders when Free Shipping is displayed at checkout. Any applicable shipping charges are shown before payment.

Read our full Shipping Policy for delivery, tracking, and address information.

Returns & Refunds

You may request a return within 30 days of receiving an eligible item. Items must be unused or unworn, with tags and original packaging, and proof of purchase is required. Exceptions apply, including personalized or custom-made products and final-sale items.

Before sending an item back, follow the contact and approval instructions in our Return & Refund Policy. If an item arrives damaged, defective, or incorrect, contact us as soon as possible.

Warranty

See the individual product description for its stated warranty. For questions about warranty coverage, contact service@ailife-rider.com.